Contact

Lilac + Mint customer support desk. A cozy home office scene with a white desk, lavender curtains, a laptop, a vase of dried flowers, a cup and saucer, and an open notebook on a pink chair.

We are here for you. ✨

Have a question about our collections, an order, or just want to say hello? We would love to connect with you.

Fill out the form below, or reach out to us directly at support@lilacandmint.com.

🕒 **Customer Sanctuary Hours:**
Monday – Friday: 10:00 AM – 4:00 PM MT
*We read every message and will respond within 1-2 business days.*

With gratitude,
**Lilac + Mint**


Save time! Check out our quick answers below before reaching out.

  • Where is my order?
    Once shipped, a tracking number is emailed directly to you. You can check shipping timelines via our Shipping Policy.

  • What is your return policy?
    We want you to love your purchase. If it’s not a perfect match, view our guidelines on our Returns & Refunds Policy.

  • Can I change or cancel my order?
    A: Yes! We offer a 30-minute grace period immediately after checkout for self-serve changes or cancellations.

    What you can change: Shipping address, item/size, promo codes, or full cancellations.
    How to do it: Click "View your order" in your confirmation email (or log into your account).
    *After 30 minutes: The order locks automatically for shipping and cannot be changed.

We'd love to hear from you!

Have any questions or comments? Feel free to contact us! Please allow us 1-2 business days to get back to you :) In the meantime, check our